Shipping and Refund-Exchange Policy

Shipping and Returns Policy

Effective Date: 12/17/2024

Thank you for shopping at shopcacustomcreation.com. We are committed
to delivering your order with the best possible service. Please review our
shipping and returns policy below.
Shipping Policy
We offer the following two shipping options for your convenience:

1. Standard Shipping (2-7 Business Days)
   •
   Delivery Time: Estimated 2-7 business days (Monday to
   Friday, excluding holidays) from the time of shipment.
   •
   Cost: Standard shipping rates apply based on your location.
   The exact cost will be calculated during checkout.
   •
   Shipping Method: We use trusted carriers such as USPS,
   UPS, or FedEx for all deliveries.
   •
   Tracking: A tracking number will be provided once your
   order has shipped. You can use the tracking number to track the
   status of your package.
2. Expedited Shipping (2-3 Business Days)
   •
   Delivery Time: Estimated 2-3 business days (Monday to
   Friday, excluding holidays) from the time of shipment.
   •
   Cost: Expedited shipping rates apply and will be calculated
   during checkout.
   •
   Shipping Method: We use trusted carriers such as USPS,
   UPS, or FedEx for all deliveries.
   •
   Tracking: A tracking number will be provided once your
   order has shipped. You can use the tracking number to track the
   status of your package.
   Order Processing Time
   •
   Order Confirmation: After placing your order, you will
   receive an email confirming your purchase.
   •
   Processing Time: All orders are processed within 1-2 business
   days (Monday to Friday, excluding holidays). Please note that during
   peak seasons or special promotions, processing times may take
   longer.
   •
   Shipping Delays: While we strive to ensure timely deliveries,
   shipping times may be affected by factors beyond our control, such
   as carrier delays, weather, or holidays.
   Shipping Restrictions
   •
   We currently only ship within the United States. We do not
   offer international shipping at this time.
   •
   We do not ship to P.O. Boxes or APO/FPO addresses.
   •
   Please ensure that the shipping address you provide is correct.
   We are not responsible for delays or issues arising from incorrect
   shipping information.
3. 
   Returns Policy
   We want you to be satisfied with your purchase; however, we do not
   accept returns at this time. All sales are final. Please carefully review your
   order before completing the checkout process to ensure that the items and
   sizes are correct.
   Exceptions
   •
   Damaged or Defective Items: If you receive a damaged or
   defective item, please contact our team within 7 days of receipt of
   your order. We may offer a replacement or refund in the case of
   defects or damages during shipping, at our discretion.
   Exchanges
   We do not offer exchanges at this time.
   Contact Us
   If you have any questions regarding our shipping or return policy, please
   feel free to contact us:
   Info@shopcacustomcreation.com
   www.shopcacustomcreation.com/contact